Privacy Policy
This Privacy Policy explains how reformclub GmbH collects, processes and protects personal data when you visit our website, contact us or use our services.
1. Responsible Entity
The responsible entity for data processing is:
reformclub GmbH
Bahnmatt 27
6340 Baar
Switzerland
Email: hello@reformclub.ch
Phone: +41 78 762 83 02
2. Personal Data We Process
We may process personal data that you provide to us or that is generated when you use our website and services.
This may include:
-
Name and contact details
-
Booking and payment information
-
Information submitted through contact or registration forms
-
Information relevant to participation in Pilates sessions, including health-related information voluntarily provided by you
-
Communication between you and reformclub GmbH
-
Technical information such as IP address, browser type, device information and website usage data
We only process personal data where this is necessary to provide our services, communicate with you, manage bookings and payments, operate and improve our website, fulfil legal obligations or protect legitimate business interests.
3. Contact Forms & Communication
If you contact us by email, telephone, contact form or another communication channel, we process the information you provide in order to respond to your request and, where applicable, provide our services.
We retain this information for as long as necessary for the relevant purpose and in accordance with applicable legal retention obligations.
4. Booking System – SportsNow
Bookings, registrations, subscriptions and certain payments may be processed through SportsNow.
When using SportsNow, personal data necessary for the booking and administration of our services may be processed by SportsNow in accordance with its own privacy policy and terms.
5. Website Provider – Wix
Our website is created and hosted using services provided by Wix.com Ltd.
When you visit this website, Wix may process technical and usage data necessary to operate, secure and optimise the website.
This may include IP addresses, device and browser information, log data and information collected through cookies or similar technologies.
6. Cookies
Our website may use cookies and similar technologies.
Some cookies are necessary for the functioning and security of the website. Other cookies may be used for analytics, performance or marketing purposes.
Where required, visitors can manage their preferences through the cookie settings provided on the website.
You can also restrict or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
7. Google Analytics
We may use Google Analytics to understand how visitors use our website and to improve its performance and content.
Google Analytics may process information about website usage, including interactions with the website, device information and approximate location data.
Where applicable, analytics technologies are used in accordance with the visitor’s cookie and privacy preferences.
8. Google Ads
We may use Google Ads to promote reformclub and measure the effectiveness of advertising campaigns.
This may include conversion tracking or similar technologies that help us understand whether visitors interact with our website after viewing or clicking an advertisement.
Such technologies are used in accordance with applicable privacy requirements and the cookie preferences selected by the website visitor.
9. Health-Related Information
In connection with Pilates sessions, Movement Assessments or other services, clients may voluntarily provide information regarding injuries, pregnancy, medical conditions or other health-related circumstances.
We process this information only where necessary to support safe and appropriate participation in our services.
Health-related information is treated confidentially and access is limited to persons who require it for the provision of the relevant service.
10. Disclosure to Third Parties
We do not sell personal data.
Personal data may be shared with trusted service providers where necessary to operate our business and provide our services, including providers of:
-
Website hosting and website services
-
Booking and administration systems
-
Payment processing
-
Email and communication services
-
Analytics and advertising services
-
Accounting or other professional services
These providers may process personal data only to the extent necessary for the relevant service.
11. Data Processing Abroad
Some service providers used by reformclub GmbH may process data outside Switzerland.
Where personal data is transferred to countries without an equivalent level of data protection, appropriate safeguards are used where required by applicable law.
12. Data Security
We take appropriate organisational and technical measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, data transmission via the internet cannot be guaranteed to be completely secure.
13. Retention of Personal Data
We retain personal data only for as long as necessary for the purpose for which it was collected or for as long as required by applicable legal and regulatory obligations.
After the relevant retention period, personal data is deleted or anonymised where appropriate.
14. Your Rights
Subject to applicable Swiss data protection law, you may have the right to:
-
Request information about the personal data we process about you
-
Request correction of inaccurate personal data
-
Request deletion of personal data where legally permitted
-
Object to certain types of data processing
-
Request the release or transfer of certain personal data where applicable
Requests regarding personal data can be sent to:
We may need to verify your identity before responding to a request.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or applicable legal requirements.
The current version published on this website applies.
Last updated: August 2026